1. Agreement
These terms apply when you use Accurately: Personal Suite, Business Suite, Group Savings, Church Contributions Suite and their web portals (the "Services"), provided by Accurately. By creating an account or using the Services you agree to them. If you use the Services for an organisation, you confirm you are authorised to accept these terms on its behalf.
2. Your account
- You must give accurate information and be at least 18 years old, or have a parent or guardian's permission.
- Keep your password and devices secure. You are responsible for activity on your account.
- Organisation administrators are responsible for the users they invite and the roles they give them.
- Tell us straight away at support@accuratelysuite.com if you think your account has been misused.
3. Acceptable use
You agree not to:
- use the Services for anything unlawful, including fraud, money laundering or recording information you have no right to keep;
- try to access other people's accounts or data, or get round security, plan limits or device limits;
- get round the app's protections, such as screenshot blocking or sign-in safeguards, or automate sign-in attempts;
- disrupt, overload, reverse-engineer or copy the Services, except where the law allows it;
- upload malicious code or content that infringes other people's rights.
4. Your data
You own the records you put into the Services. You give us permission to store, process and display them only to provide the Services to you. Our privacy policy explains how we handle personal information. You can export your data and delete your account at any time.
5. SMS inbox
- The SMS inbox in Personal Suite and Business Suite is optional. You choose which senders it reads, and you can switch it off or withdraw SMS access at any time.
- In Personal Suite your SMS are read on your phone and are not stored on our servers unless you turn on Sync SMS messages. In Business Suite the money messages are stored with your business's records so your team can record them. See the privacy policy for details.
- Suggestions read from SMS can be wrong, for example if a bank changes its message format. Check each one before you approve it. Approved transactions are your records, and you can edit or delete them.
- Turn the inbox on only for SMS you are entitled to read, such as those sent to your own phone number about your own accounts.
6. Not financial advice
Accurately is a record-keeping tool. Reports, insights, budgets and calculations (including interest and tax figures) depend on the information you enter and are provided for convenience. They are not financial, tax, legal or accounting advice. Check important figures and consult a qualified professional where needed. Accurately does not hold, move or lend money. Payments between you and others happen outside the Services.
7. Plans, trials and payments
- The apps are free to download. Some features need a paid plan; current plans and prices are shown in the app before you pay.
- Free trials end automatically. Your account then moves to the free plan unless you subscribe.
- Subscriptions bought through Google Play are billed and renewed by Google and can be managed or cancelled in your Google Play account. Payments made by M-Pesa or bank transfer start once we confirm them.
- Fees are non-refundable except where the law or the platform's refund policy requires otherwise.
- We may change prices with reasonable notice. Changes apply from your next billing period.
- Promo codes are subject to the conditions stated when they are issued and cannot be exchanged for cash.
8. Availability and changes
We work hard to keep the Services running and your data safe, but we cannot promise they will always be available or error-free. We may improve, change or discontinue features. We keep backups of the Services, which may be held with a second hosting provider, so we can recover from an outage, but you should export anything you cannot afford to lose. If we discontinue a Service we will give reasonable notice and a way to export your data.
9. Intellectual property
The Services, the Accurately name and mark, designs and software belong to Accurately or its licensors. These terms give you a personal, non-exclusive, non-transferable right to use the Services. They do not transfer any ownership.
10. Limitation of liability
To the extent the law allows, the Services are provided "as is". We are not liable for indirect or consequential losses, lost profits or lost data caused by your own actions, by records entered incorrectly, or by events outside our reasonable control. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under consumer protection law.
11. Suspension and termination
You can stop using the Services and delete your account at any time. We may suspend or close accounts that break these terms or put other users at risk, and will tell you why unless the law prevents it.
12. Governing law
These terms are governed by the laws of Kenya. We will try to resolve any dispute informally first; if we cannot, the courts of Kenya have jurisdiction.
13. Changes to these terms
We may update these terms. We will change the "last updated" date and, for significant changes, notify you in the app or by email. If you keep using the Services after a change takes effect, you accept the new terms.
14. Contact
Questions about these terms? Email support@accuratelysuite.com or visit our contact page.